Within 14 days of buying, you get your money back if:
- a feature you bought Kiln for is missing;
- a feature doesn’t work as expected; or
- a problem, including a conflict with another plugin or theme, can’t be resolved.
How to ask
Email kilnforbricks@gmail.com with the email you bought with and what went wrong. We may ask for details so we can try to fix the problem first. If we can’t fix it, we refund you.
How the refund reaches you
Freemius, which runs the checkout, sends the refund to the card or account you paid with.